Buying a New Car? Here’s How to Find a Reputable Dealership
You’ve decided to buy a new car and you aren’t sure where to start. You’ve heard the dealership down the road is reliable but you’ve no experience with them. When you’re in the market for a new car, you’ve a lot of options to choose from. Driving by most dealerships you’d be mistaken to think that one is the exact same as the other, but not all car dealers weren’t created equally!
You’re Afforded Time & Space
Some car dealerships struggle to get customers for various reasons, the main one being they just aren’t as good as their competitors. If you walk into a car dealership and you are suddenly swarmed by salespeople, don’t take this as a good sign. A knowledgeable car dealer in Canberra knows that the key to making a customer feel comfortable is to give them time and space in the showroom – they should give you room. Here is what usually happens in a reputable car dealership with experienced and knowledgeable sales staff.
- They’ll give customers time to browse.
- You won’t be rushed or hassled into making a decision.
- They’ll notice when you need assistance.
- They won’t be forceful or overbearing in their approach.
- A good salesperson won’t push the sale.
A bad dealership only wants a sale, they don’t care about the customer, their only concern is the commission they make on the vehicle. If you get that feeling, head for the exit doors.
Stalling or Disappearing Salesperson
Finding a reliable dealership in your area can be difficult, but you must stick to your mission and go around a few dealerships before you find a good one. If you come across a business which plays the stalling or disappearing salesperson act, don’t fall for it. Some unreliable dealerships take ages to answer questions, wearing customers down in the hope of a sale. Some consumers get tired of the process, breakdown and eventually sign a contract – don’t let this happen to you.
Listening to Your Needs
A reputable car dealership will employ experienced staff who care about the customer. Although they are there to make money and get commission on sales, they still do their utmost to find a product that meets their customers’ requirements.
Reputation is important when choosing a garage and many dealerships know that if they treat their customers with respect and dignity, word of mouth will spread. If a sales representative has no interest in what you buy just as long as you buy it, they’ll use all kinds of tactics to make a sale. A good dealer will listen to your needs and do their best to assist you.
You can read numerous review sites online, but you’ll never really know what a dealership is like unless you’ve visited them. Once you get in the door, your instincts will take over and you’ll soon find out who wants to help and who just wants to make a sale. A professional dealership will treat you as an equal and they won’t waste your time or play games.